Articles in Social Media & CRM
The 6 step process to a Social Enterprise
In In my previous blog, I talked about what makes an enterprise social. We identified that enterprises need to seek employee community, customer community as well as external communities to get to becoming truly social. …
The Social Enterprise
Social Media is changing the very fabric of organizations, their communications and the way their consumers interact with them. Enterprise sociability is today an important criteria for job satisfaction amongst the current generation of job …
